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  • GiantKONE is always there for you

    GiantKONE strives to improve every aspect of equipment from design to maintenance, and provides the best products and services. We will always be there for you with the most reliable, considerate and refined services throughout.

    Customer care - Always There

    GiantKONE are dedicated to improve the flow of urban life. We strive to improve every aspect of equipment from design to maintenance and we provide the best products and services.

     

    Each GiantKONE escalator has a unique network identification code and full dynamic monitoring of the product work data. We customize the best maintenance program for you in advance based on your needs.

    ONECALL hotline 400-886-1188 is available 24/7/365.

    Tailored maintenance plan for you

    GiantKONE CARE? STANDARD

    GiantKONE Care™ Standard is the ideal solution when your top priorities are worry-free equipment operation and full safety and regulations compliance.

    • Includes preventive maintenance to keep everything in good working order. Breakdown and repair services are invoiced separately.

    • Provides 24/7 access to Customer Care Center.

    • Ideal for facility managers of low and mid-rise residential buildings.

    GiantKONE CARE? PREMIUM

    GiantKONE Care™ Premium is the ideal solution when uninterrupted people flow and equipment reliability are critical to your business.

    • Includes all preventive maintenance, breakdown service, and repair service, ensuring there are no unexpected costs.

    • Customized reports make planning and budgeting simple.

    • Ideal for facility managers at locations where reliability is essential, such as airports, metro stations, and department stores.

    GiantKONE CARE? PLUS

    GiantKONE Care™ Plus is the ideal solution when your priorities are a clear overview of equipment status and predictability, or if you are responsible for equipment in multiple locations.

    • Includes preventive maintenance and partial service repair and call-out coverage, making budgeting more predictable.

    • Ideal for facility managers who are responsible a single large building complex or several separate buildings.

    Compare our maintenance packages

    COMPARE MAINTANCE PACKAGES* GiantKONE CARE? STANDARD GiantKONE CARE? PLUS GiantKONE CARE? PREMIUM Applicable equipment
    Preventive Maintenance(Modular Maintenance TM Elevator | Escalator
    Customer Care Center Elevator | Escalator
    Voice Link Service Elevator
    Entrapment Rescue Service Elevator
    Warranty Service Partial All Elevator | Escalator
    Maintenance Service Partial All Elevator | Escalator
    Exclusive Service Elevator | Escalator
    Reduced Maintenance Response Time Elevator | Escalator
    Remote Monitoring Service Elevator | Escalator

    Contact  us

  • 中共一大代表中最早辞世的王尽美:3首小诗与27年人生 2019-12-31
  • 带你走遍近半湖北,2018千万粉丝走进鄂旅投网络大V招募 2019-12-31
  • 一语惊坛(6月12日):五大福利惠及大民生,上合青岛峰会与你我息息相关! 2019-12-28
  • 酒诗鉴赏:年华易逝,诗鬼的清醒与醉李贺 飞光 2019-12-27
  • 泗城镇:建设四好农村路 续写民生新篇章 2019-12-25
  • 这个“海之宁”是个死抱着相对论旧谬误不放,疯狂反对科学新真理的跳梁“小丑”,这个跳梁“小丑”根本就不懂得尊重客观事实及其规律,总是无视、脱离、歪曲客观... 2019-12-17
  • 全国政协十三届一次会议新闻中心 2019-12-11
  • 宁波本土手工匠人创作的青瓷作品“海曙楼青瓷盘”亮相 2019-12-11
  • 美极了!苏州老人用4年时间建了一座“空中爱心花园” 2019-12-08
  • 地图小程序刷爆朋友圈 制作者或将被起诉 2019-12-05
  • 乡亲们幸福,我也感到幸福 2019-12-05
  • 候选企业:拜耳医药保健有限公司 2019-11-29
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